As a test I ran the same data file with the same data download on 2016 vs 2017.
Things as simple as entering downloaded transactions shouldn't hard crash this software. Stability of this software is just terrible. Lucky for me I use Amazon cloud drive and had a backup I could restore from there or I would have been screwed.ģ. After losing 15 days of data and 3x escalations later I asked for someone who knew wtf they were doing. Thus the support engineer asked me to restore one 15 days ago which overwrote my primary data file without asking me what name to write it to or confirming it before doing such an action. (Turns out this is where I found out there was no backup). After hours of troubleshooting with them and them telling me to do the same thing over and over again and expecting different results they told me to restore the backup so we could re-convert it. Are you kidding me Quicken? I contacted support and they told me it was a problem with my installed software (from the CD). wait it doesn't save the passwords in the vault. Ok done now just input the passwords and.
This wouldn't be a big problem except I have 20+ institutions for which I download data from so I guess I need to go find / reset all the passwords. When you first go to update it will tell you because the data was converted as a security measure they have removed the passwords. All it does it converts your data to 2017 which causes multiple issues with one step update. Quicken 2017 when installing says it makes a backup of your data. For anyone looking to buy this software who has data in Quicken 2016 format please make the following notes.ġ.